GE Healthcare
Tata Elxsi
CMU MIIPS
Volvo Innovation Lab
Pensaar Design Studio
RMZ Corporations
Hyphenova
CMU HCII
GE Healthcare Tata Elxsi CMU MIIPS Volvo Innovation Lab Pensaar Design Studio RMZ Corporations Hyphenova CMU HCII
Resume
Work Experience
HYPHENOVA - Creator-focused omni-channel platform
User Experience Design - Product Manager Intern
May 2024 - July 2024 | Los Angeles, CA
Designed and implemented a comprehensive design system for a creator-focused omni-channel application, streamlining product development and reducing costs by 30% through standardized component interactions.
Spearheaded usability testing by developing test scenarios and coordinating remote and in-person sessions; analyzed user feedback to inform design decisions, and collaborated with developers to implement enhancements - optimizing UX flow.
Utilized rapid prototyping to test interactions, communicated with developers, and designed handoff-ready UI.
Created end-to-end user flows; validated the design by testing functional prototypes with users, with focus on inclusivity.
GE Healthcare - Global medical technology company
Senior User Experience Designer (On-site Consultant Deployed from TATA ELXSI)
December 2021 - June 2022 | Bengaluru, India
Owned UX research and MVP design for a GE Mural's new application, enabling over 1 million healthcare providers to create patient task lists, increasing workflow efficiency by 25%.
Collaborated with product managers and clinical analysts to drive iterative designing, prototyping, and testing, resulting in faster development cycles & better usability; increased user satisfaction by 45% and engagement rates by 18%.
Established user experience standards, guidelines, and best practices that resulted in a 30% increase in task completion rates across various products by defining clear UX principles and creating detailed documentation.
TATA Elxsi – India’s leading design and technology services
User Experience Designer
March 2021 – June 2022 | Bengaluru, India
Led a team of six designers(including UI, visual, and content designers), to revamp a maternal/fetal monitor application, increasing the customer base by 40% and usage frequency by 35% through enhanced user experience.
Performed usability testing on GE’s patient vitals monitoring software, providing navigation improvement recommendations, reducing user errors by 30% and achieving a 4.5/5 satisfaction rating.
Translated user research insights into business opportunities, presenting to leadership and aiding in a 25% global expansion of the company's healthcare vertical.
Pensaar Design - Design and innovation consultancy
User Experience Researcher and Usability Expert
June 2020 - February 2021 | Bengaluru, India
Conducted in-depth interviews with 45+ customers and competitor analysis for an antivirus company, providing actionable design strategies that enhanced the upgrade experience and increased sales by 10%.
Led heuristic evaluation and redesigned the Yahoo Cricket platform, increasing customer engagement by 50%.
RMZ Corporations - Construction and Technology
User Experience Intern
May 2019 - June 2019 | Bengaluru, India
Redesigned wireframes and task flows for the 'MEX' application, enhancing the user experience for over 1500 members and improving usability by 12%.
Collaborated with cross-functional teams including designers, product managers, and engineers to develop a cohesive design system, ensuring consistency across the application and reducing design discrepancies by 50%.
Contributed to the development of innovative features, supporting smart building management and improving operational efficiency for property managers.
Carnegie Mellon University Pittsburgh, PA
Master of Integrated Innovation for Products and Services - Advanced Study
(August 2023 - December 2024)
Education
Srishti School of Art, Design and Technology, Bangalore - India
Bachelor of Design (BDes) in Human Centered Design
(May 2016 - May 2020)
Volunteership and Awards
Volunteer and facilitator at Visamo Kids Foundation, psychology intern at “Better We” under Dr. Ratna Bilwani, and student volunteer for India HCI 2019 and 2020. Presented the concept of “Playful Prototyping” at the Cumulus Conference - Letters to the Future, Bengaluru. Trained contemporary dancer through Shiamak Davar’s Dance and Education Program, green belt in Taekwondo, and district-level badminton player. Recognized as one of the city’s academic toppers in 12th grade (2016).
Student Volunteer - India HCI Association
In Newspaper Columns
Ahmedabad City Toppers - Grade 12, 2016
Display of Clay Modelling Work at NID, India
Volunteer at Visamo Kids NGO, Ahmedabad. Conducted UX and Design Thinking Workshops.
Presenter at Cumulus Conference, Bangalore